At Nhella, we focus on quality, care, and a personalised experience. Please read the following information carefully before placing an order or booking a service.
Banking Details
Bank: Capitec Bank
Account Number: 1587413106
Reference: Name & Surname
Once payment reflects on our side, we will begin processing your order. .
Shipping & Delivery
At Nhella, our hair extensions are not mass-produced or shelf-stocked. Every set is carefully sourced, selected, and quality checked per order to ensure you receive premium, long-lasting hair extensions.
Estimated Delivery Time
Delivery takes approximately 15–20 working days.
We believe in quality over speed, which is why we follow a premium selection process to ensure you receive only the finest hair extensions.
🇿🇦 Nationwide Delivery
We deliver anywhere in South Africa through The Courier Guy.
A flat delivery fee of R200 applies to all orders nationwide.
Important Delivery Information
Please ensure that someone is available to receive your parcel at the delivery address provided.
If a delivery attempt is missed, the courier may attempt delivery again at an additional fee.
Ordering Hair for Salon Installation
If, after your consultation, you decide to purchase hair through us and have your tape in hair extensions installed at our salon, we will place the order on your behalf.
Once your hair arrives at our salon, we will contact you to schedule your installation appointment.
Returns & Cancellations
Due to the nature of hair extensions and hygiene reasons, we do not accept returns.
If you would like to cancel an order after payment has been made, cancellations must be requested within 12 hours (1 day) of placing the order.
Approved refunds may take a few business days to reflect, depending on your bank.
Need Assistance?
For payment confirmations, delivery updates, consultations, or booking assistance, please contact us via WhatsApp. We are happy to assist you.